Page 53 - 2026 ITS Catalogue

INDIVIDUAL UNITS

LEVEL 1

THEORY COST
LEVEL UNIT CREDITS DESCRIPTION OR Excl
PRACTICAL gst pp

1 56 2 Respond orally to customer enquiries Practical $75

Produce, implement, and reflect on a plan to
1 496 3 Theory $75
improve own personal wellbeing

Demonstrate knowledge of workplace health and
1 497 3 Theory $75
safety requirements

1 504 2 Produce a CV (curriculum vitae) Theory $75

Demonstrate knowledge of management of
1 548 3 Theory $75
alcohol & other drugs

Be interviewed in an informal, one-to-one, face-
1 1293 2 Both $75
to-face interview

Describe basic employment rights and
1 1978 3 responsibilities, and sources of information and/ Theory $75
or assistance

Demonstrate knowledge of and apply listening
1 3501 2 Both $75
techniques

Communicate in a team or group to complete a
1 3503 2 Both $75
MICRO-CREDENTIALS & INDIVIDUAL UNITS
routine task
1 3483 2 Fill in a form Theory $75

1 4249 3 Describe obligations as an employee Theory $75

1 7120 3 Demonstrate knowledge of note taking Both $75

Demonstrate knowledge of strategies for
1 12348 2 Theory $75
managing own emotions

Interpret and confirm accuracy of financial
1 24705 2 Theory $75
documents for personal financial capability

Produce a balanced budget to manage personal
1 24709 3 Theory $75
finances

INDIVIDUAL UNITS 53
All Individual Units must be successfully completed within
8 weeks of receiving course documents.