Page 38 - Manage Licenced Premises Learner Workbook

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INCIDENT BOOK typically given in the case of drunkenness, disorderly or
violent behaviour, or theft.
Every premise should have an incident book/diary/log book
to record any incidences that occur. The record is useful for The licensee or the duty manager has the right to
future reference, when being asked for information by the deny entry to any person at any time. There is no legal
Police or Inspector, when new staff come on duty the next day requirement to give a trespass notice in writing, it may be
or later - they can also be fully aware of all things that have given orally, but a written notice makes your meaning clear.
been occurring. Communication is a valuable tool, record If you give a written notice make 3 copies, give one copy to
as much as you can about every incident, including who, the trespasser, keep one in your records and give the other
what, when, where as well as the actions taken by staff and to the Police if they become involved.
management and the results.
A trespassed person is not permitted to re-enter the
Examples of what you might record in your log book include: premises for the period of the trespass notice. If they do
• If a temporary or acting manager is appointed; enter ask them to leave and if they do not leave, call the
• If there was a fight on the premises – you can note down Police who can arrest and charge them with trespass.
what happened and who was involved.
• If you had any incidents re. intoxicated people, minors or
disorderly conduct – you would write that down.

TRESPASS NOTICES

Licensees and managers have the ability to issue Trespass
Notices (Blueys) to troublesome customers to bar them from
the premises. The Trespass Notice remains in force for 24
months. A trespass notice is issued for present or previous
behaviour that is either illegal or unacceptable in your licensed
premise. You can issue a notice for any reason, but they are