Page 112 - English for Front Office

Guest : Hmm… Okay. You, too.

Language Focus

English expressions

❖ Useful Expressions

1. Can I help you?
2. How may I help you?

3. How may I assist you?
4. What can I do for you?

5. I booked your room earlier.

6. I have reserved your room in advance.

7. Can I have your name and your contact?

8. May I know your name and your contact?

9. Could I have your name and your contact?

10. Can I know how many rooms had you booked before?
11. May I know how many rooms had you reserved before?

12. I booked for 1 room.

13. I reserved for 1 room.

14. When is your arrival and departure time?

15. How about your arrival and departure time?