Page 128 - English for Front Office

Guest Thank you very much.

** The Guest has finished filling the registration card **

Receptionist This is your passport madam.
Guest Thanks.
Receptionist Is it done ,Madam? Can I check the form ?
Guest Yes. of course.
Receptionist Excuse me, Ms. Grande. Please write your
sign here.
Guest Ok.
Receptionist Thank you very much , May I know how
about the payment ? You will pay cash or
credit card?
Guest I will pay by credit card, please. What kind
of credit card do you accept at your hotel?
Receptionist In our hotel accept three kind of credit card,
such as: VISA, MASTER CARD and
AMEX (American Express). May I know
what type of credit card do you have ?
Guest I will pay by VISA.
Receptionist For the payment, we will take a guarantee
payment as much as five nights you stay here
for the room per night. So that is Rp.
2.250.000
Guest Oh that’s ok.
Receptionist Well, may I borrow your credit card, Ms.
Grande?
Guest Ok, this is my credit card.
Receptionist Thank you.
Excuse me, Ms. Grande. I will take Rp.
2.250.000, and please enter your pin here.
Guest Alright

** Few second later **

Receptionist Thank you Ms. Grande. This is your credit
card and your credit card slip. Please check