Page 130 - English for Front Office
P. 130
Guest Yes, thank you.
Receptionist Thank you very much Ms. Grande. please
enjoy your vacation in our hotel and have a
good day.
Guest Thank you for your service.
TEXT COLLECTION AND PRESENTATION TASK
Task 7
Watch the following video
Analyze the English expressions used by the staff in handling
Check with walk-in guests
TEXT CONSTRUCTION TASK
Task 8
Perform a handling Check with walk-in guests
Make sure that you use appropriate language expressions and non
verbal cues. Put the checklist in the appropriate column.
No Indicator Rate
1 2 3 4
1 The speaker
