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thought-BaSed	QueStionS		examPLe	inteRview	anSweRS         3 Better answer:

                                                               “Yes, one of my team wanted to take a career break for six months. As a

                                                                    small business, nobody had requested this before and so we had no systems
                                                                    and processes in place to deal with it. It was Nigel, who had been with us for
                                                                    about 7 years and was a well regarded member of the team, so we wanted
                                                                    to retain him. I say this, because my first thought was he could just resign
                                                                    and then come back. Then I realised that we might not have any vacancies
                                                                    when he returned and we’d lose him. So I spoke to our head of HR, and with
                                                                    him, we drew up a career break policy that would allow people who had been
                                                                    with us for 5 years or more to be entitled to a maximum 6 months’ break.
                                                                    Our commitment to them would be that we kept their job open, while their
                                                                    commitment to us would be to return for a minimum of one year after their
                                                                    break. The career break was unpaid. We arrived at this policy because I spoke
                                                                    to some contacts that I have in other organisations to see what they did, and
                                                                    our head of HR looked at it from the employment legislation perspective.
                                                                    The result is that we now have a policy that is popular and has been taken

                                                               advantage of by a number of staff.”

                                                                    How well do you think this example answers the question? It is structured
                                                                    according to CaR:

                                                                    n	 Circumstances: the need for a new precedent was described.
                                                                    n	 action: the interviewee worked with the head of HR to draft a career break

                                                                        policy.
                                                                    n	 Result: Nigel could take a career break and still be able to return to work

                                                                        afterwards. This action ensured that the business retained a good member
                                                                        of the team whilst at the same time meeting the needs of that team
                                                                        member.

                                                                    In terms of quality of content, this example shows an ability to problem-solve
                                                                    at the level of looking outside and exploring. It does not provide evidence of
                                                                    starting from a completely blank slate, nor does it show originality or ingenuity
                                                                    in solving a particularly difficult issue, and thus defining precedent on a much
                                                                    broader level. If the interviewee had wanted to demonstrate originality of
                                                                    thought or approach, a different example should have been used, perhaps one
                                                                    where they had researched something for themselves rather than working with
                                                                    somebody else.

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