Page 18 - Wonder Woods Parent Handbook

Policies and Procedures

We have an extensive collection of policies and procedures.
These take account of:
Health and Social Care Standards: My Support, My Life
Realising the Ambition positive
Out to Play wellbeing
My World Outdoors

United Nations Commission on the Rights of the Child
(UNCRC)
Infection Prevention and Control in Childcare settings.

A summary of key policies is provided in this document.

Should you wish a copy of any of our policies then please
just ask a staff member or call 01506 856444.

Child Protection
This policy supports the protection of all children.
We work closely with other agencies and professionals:
such as teachers, health visitors, nursery staff and social
workers. Should we at any point have a concern or worry
about any child, we will consult other professionals to
ensure the safety and welfare of any and all children.
We are required to notify our regulator, the Care
Inspectorate, of any concerns.

Social Care Emergency Team: 01506 281 028/029

Complaints
We take immense pride in the work we do. That said, we are
human and know on occasions we may make a mistake or
get it wrong for you. If we do get it wrong, please tell us.
This is how we improve and learn.

You can speak to any one of our staff team or e-mail:

Manager: stacey@playworks.org.uk

Senior Childcare Manager: shirley@playworks.org.uk

You can also contact our regulator.
Care Inspectorate: 0345 600 9527

17