Page 7 - 1800Flowers 2022 Benefits Guide
P. 7

Why Shop for Benefits?  Enrollment and Health Care Support









            TouchCare


            1-800-FLOWERS.COM, Inc. partners with TouchCare
            to provide access to a personal Health Assistant who
            can support you with health care and insurance-related
            questions such as claim issues, finding a provider, helping
            you understand your health care benefits and more.

            For second opinions and expert advice on your specific
            medical condition, Health Assistants can also connect
            you with leading medical professionals through the
            MD Opinions program.

            All benefit eligible employees can receive assistance. Your
            spouse, dependent children, parents and parents-in-law
            are also covered at no cost to you.
                                                                    How to reach a TouchCare Health
            MD Opinions                                             Assistant and MD Opinions Specialist

            MD Opinions provides you with a no-cost second opinion   •  You can call TouchCare at 866-486-8242
            on your specific medical condition by connecting you to   •  Download the TouchCare App on IOS or Android
            a leading expert to review your case in detail, discuss
            alternative and cutting-edge treatment options.         •  Access online portal link: www.TouchCare.com
            Our goal is to empower you with the knowledge you need   •  Email assist@TouchCare.com
            to make informed clinical decisions.                    All information is 100% private and confidential and no
                                                                    cost to you.
            MD Opinions can help you and your loved ones fully
            understand your diagnosis, prognosis, available       Top Reasons to Call TouchCare:
            treatments options, and answer the questions you
            have about your treatment plan. This second opinion is   •  Answer your health care, and coverage questions
            designed to be complementary to your appointments     •  Find, choose, and schedule quality care
            with your treating physician and is intended to help you   (Primary Care, Specialists, and more)
            further discussions about your treatment plan.
                                                                  •  Address billing, benefit, or claim concerns
            As an employee you have access to MD Opinions for
            a diagnosis affecting you and your immediate family   •  Compare treatment costs for services in your area
            including your domestic partner/spouse, children,     •  When you are unsure about a diagnosis or need help
            and parents.                                             deciding on a treatment plan




               Download the MyHealthSense app on iOS or Android (Use code 1800FLWR to register for the app.)
               You have access to MyHealthSense as part of the MD Opinions Program. Get recommendations on health care
               screenings and preventive checkups that are relevant to you and your family.


                                                              7
   2   3   4   5   6   7   8   9   10   11   12