Page 8 - 2022 Chartwell Hospitality - Non-Managers

Additional Benefits

MeMD 800-835-2362 www.MeMD.com HEALTH ADVOCACY
The MeMD services offered with your Select Benefits Unlimited access to a Personal Health Advocate, typically a
coverage provide quick access to a national network of U.S. registered nurse supported by medical directors and benefits
board-certified doctors via telephone or video conference. and claims specialists who can help:
MeMD phone consultations are available to members • Find qualified doctors, hospitals and other providers
enrolled for Select Benefits coverage and eligible family • Explain conditions and treatments
members 24/7, 365 days a year. It’s health care when and • Resolve billing and claims issues
where you need it—even on vacation, a business trip or • Arrange for second opinions and the transfer of medical
away from home.
records
A MeMD doctor can: •
• Answer questions so you may avoid ER or urgent care Clarify health insurance benefits and answer coverage
visits for non-emergency issues questions
• Diagnose many common medical conditions
• Provide short-term prescriptions through a local MEDICAL BILL SAVER
pharmacy, when necessary Expert negotiators will work with providers to reduce the cost
• Answer questions about symptoms and medical of medical and dental bills that are not covered by your
condition
insurance- saving you time and money. Our skilled negotiators
MeMD doctors can recommend treatment for common can:
conditions such as: • Help reduce your out of pocket costs on non-covered bills
• Cold and Flu •
• Bronchitis Handle negotiations and obtain provider signoff
• Respiratory infection Provide you with an itemized summary of the outcome and
• Allergies payment terms
• Pediatric concerns

EMPLOYEE ASSISTANCE PROGRAM+WORK/LIFE
This confidential program offers unlimited, toll-free access
to licensed professional counselors and work/life specialists Three ways to get started
for short-term assistance with a ride range of family- and
work- related issues. Educational materials, webinars and • Call toll-free at 1-866-799-2728.
other resources are also available on a dedicated website. • Log in to HealthAdvocate.com/Symetra and
Our specialists can help you address: register your account using your name, date of
• Stress, depression and anxiety birth and ZIP code.
• Substance abuse • Download the Health Advocate app from the
• Financial and legal problems App Store or Google Play. Enter your company’s
TM
®
• Divorce, grief and loss name to reach the login screen, and then
• Child and elder care concerns register your account using the method listed
above.