Page 13 - Elevating Excellence: Raising the Bar in Ease of Doing Business

EXCELLENCE REDEFINED: BREAKING BARRIERS IN EASE OF DOING BUSINESS

VOICES OF PROGRESS

Business owners have lauded the ease and
efficiency of QC BPLD’s processes. Even
major corporations recognize the city's
commitment to innovation. McDonald’s
Public Affairs Manager, Augustine Torres,
emphasized the impact of digitalization on
their operations, stating: “The shift to
digitalization has proven instrumental in our
business opening with on-time and complete
permits.”

Investors further highlight Quezon City’s
commitment to transparency, streamlined
policies, and predictable regulations,
reinforcing its appeal as a premier business
destination.

Beyond digitalization, QC BPLD has taken a
proactive approach to fostering a business-
friendly environment by implementing
comprehensive reforms that enhance
efficiency, accessibility, and compliance.

The department introduced the Unified In addition, the department has enhanced
Business Permit System, a pivotal reform regulatory coordination by streamlining
that has streamlined business registration requirements and harmonizing compliance
and renewal, cutting processing time from procedures across different agencies. This
weeks to as little as three days—or even effort has minimized bureaucratic
just one hour through the QC E-Services redundancies, making the process more
platform. This innovation has eliminated transparent and predictable for businesses.
bureaucratic bottlenecks, ensuring a faster,
more efficient, and business-friendly To align with global EODB standards, QC
permitting process. By eliminating BPLD has also adopted internationally
redundant steps and automating recognized best practices in business
workflows, this system has made business registration, digital governance, and
registration and renewal faster and more investment facilitation. These improvements
convenient for entrepreneurs. To further have positioned Quezon City as a premier
improve accessibility, one-stop-shop investment destination, attracting both local
services have been strengthened, offering and foreign investors while reinforcing its
end-to-end support for both new and reputation as a hub for innovation and
existing businesses. This centralized economic growth.
approach ensures that entrepreneurs can
complete all regulatory requirements in Moving forward, QC BPLD is strengthening
one place, reducing the need for multiple public-private partnerships and embracing
visits to different government offices. global best practices, ensuring Quezon City
becomes not just business-friendly—but a
Recognizing the importance of direct global benchmark for ease of doing business.
engagement, QC BPLD implemented a It is committed to further enhancing its
proactive customer support system, services through automation, artificial
ensuring timely assistance, clear guidance, intelligence, and policy reforms. QC BPLD is
and seamless business interactions. This also working on a data sharing agreement
initiative ensures that businesses, with various national government agencies
especially small and emerging enterprises, like the Social Security System and
receive the necessary support to navigate Securities and Exchange Commission to
regulatory processes smoothly. further streamline its processes.

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