Page 54 - C:\Users\X1 CARBON\Documents\Flip PDF Professional\eBOOK_OFFICE ADMINISTRATION 2_Vol 2_2024\
P. 54
CHAPTER 4
2. Follow the guidelines below to develop a nonaggressive, yet assertive
Communication style when leading a meeting.
• Make the objectives of the meeting clear to all participants.
• Be familiar with the background material and have relevant documents
at hand.
• Offer suggestions and ask questions during the meeting.
• Always be willing to listen to others’ suggestions.
• Keep the meeting on topic and moving toward a solution or a
Consensus.
• Ensure that all participants have an opportunity to take part in the
discussion.
• Remain open to new and creative approaches.
• Summarize the decisions or plans that have been made during the
meeting.
• Identify clearly the duties or tasks assigned to each group member in
following up or completing plans.
BRAINSTORMING
1. Brainstorming is offering ideas or suggestions in an effort to find a solution
to a problem or to create a new approach.
2. The objective of brainstorming is to come up with as many ideas as possible.
48
