Page 227 - UUM_SPP_III_2021-2025

5
THRUST
Service Excellence

THRUST 5: SERVICE EXCELLENCE

ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Percentage of
academic staff SETARA
6 with industry/ 18% 19% 20% 22% 24%
professional/ AACSB
community
engagement

OPERATIONAL DEFINITION
Percentage of academic staff with industry/professional/community engagement as at year of
evaluation.

Calculation formula = number of academic staff with industry/professional/community over total
academic staff

ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Appoint industry practitioners with PhD as staff
• Appoint those with professional qualifications as staff Schools and Registrar 225
• Recruit retired professors

MONITORING MECHANISM
• Deans of Schools and Registrar