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5
THRUST
Service Excellence
THRUST 5: SERVICE EXCELLENCE
ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Percentage of
academic staff UNIVERSITY 30% 30% 30% 30% 30%
10
with special track
career path
OPERATIONAL DEFINITION
Percentage of academic staff who have opted for special track career path.
ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Provide clear guidelines on the special track career path
• Provide talent grooming sessions Schools and Registrar
MONITORING MECHANISM
229
• Deans of Schools and Registrar