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5
THRUST
Service Excellence
THRUST 5: SERVICE EXCELLENCE
ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Talent grooming
– Percentage of
12 academic staff NHEBP 10% 10% 10% 10% 10%
trained to be
accomplished
researchers
OPERATIONAL DEFINITION
Percentage of academic staff trained to be accomplished researchers as at year of evaluation.
Calculation formula = (Number of academic staff trained to be accomplished researchers) /
(Total number of active academic staff) x 100
ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Focus on staff under DS54 & VK7 categories
• Introduce attractive incentives Deputy Vice- 231
• Develop promotion criteria based on track Chancellor (Academic &
• Develop annual performance appraisal criteria based on International Affairs) and
track Schools
MONITORING MECHANISM
• Deans of Schools and Registrar
• Quarterly review by Thrust Committee