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5
THRUST
Service Excellence
THRUST 5: SERVICE EXCELLENCE
ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Percentage of
academic staff in MyRA 40% 40% 40% 40% 40%
16
cohort B - 40-50
years old
OPERATIONAL DEFINITION
Percentage of active and full-time academic staff based on research experience who are between
40-50 years old.
Calculation formula = (Number of active and full-time academic staff who are between 40-50 years
old) / (Total number of active and full-time academic staff) x 100
ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Retain current academic staff
Schools and Registrar
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MONITORING MECHANISM
• Deans of Schools and Registrar
• Quarterly review by Thrust Committee