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5
THRUST
Service Excellence
THRUST 5: SERVICE EXCELLENCE
ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Academic staff
who complete UNIVERSITY 50% 50% 50% 50% 50%
20
PhD in the fifth
year of study
OPERATIONAL DEFINITION
Percentage of academic staff who complete PhD within 49 to 60 months of the period of study.
Calculation formula = (Number of academic staff who complete PhD within 49 to 60 months)/(Total
number of academic staff pursuing PhD study) x 100
ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Human Capital Committee to monitor progress of
study/completion. Schools and Registrar
MONITORING MECHANISM 239
• Deans of Schools and Registrar
• Quarterly review by Thrust Committee
