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THRUST 5: SERVICE EXCELLENCE

                                             ACADEMIC SCHOLARSHIP
                       PERFORMANCE                                   TARGET
                   NO.   INDICATOR    REFERENCE     2021     2022     2023     2024      2025
                       Percentage of
                       academic staff
                   24   who have      UNIVERSITY    40%      45%       50%      55%      60%
                       attended
                       research-related
                       training

                   OPERATIONAL DEFINITION
                   Percentage of academic staff who have attended research-related training as at year of evaluation.
                   Calculation formula = (Number of active and full-time academic staff who have attended research-
                   related training) / (Total number of active and full-time academic staff) x 100



                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED
                     •  Appoint internal trainers and give recognition for their
                        contribution as part of community service.     Schools and RIMC
     244
                   MONITORING MECHANISM

                     •  Schools’ Research Committee and Research & Innovation Management Centre
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