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THRUST 5: SERVICE EXCELLENCE

                                             ACADEMIC SCHOLARSHIP
                       PERFORMANCE                                   TARGET
                   NO.   INDICATOR    REFERENCE     2021     2022     2023     2024      2025
                       Percentage of
                       academic staff
                   22   who have         AACSB      30%      35%       40%      45%      50%
                       undergone
                       development
                       programmes

                   OPERATIONAL DEFINITION
                   Percentage of academic staff who have undergone development programmes for career
                   development.
                   Calculation formula = (Number of active and full-time academic staff who have undergone
                   development programmes) / (Total number of active and full-time academic staff) x 100


                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED
                   Provide appropriate training according to phases:
     242                                                               Schools and Registrar
                                    rd
                                st
                     •  Phase 1 (1  to 3  year) –academic management scope (IT,
                        research, publication, exposure to knowledge, virtue &
                        service – human capital)
                     •  Phase 2 (4  to 6  year) – leadership management and
                                th
                                    th
                        finance
                     •  Phase 3 (7  year and above) - grooming, mentoring,
                                th
                        coaching
                   MONITORING MECHANISM
                     •  Academic career tracking system
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