Page 247 - UUM_SPP_III_2021-2025

5
THRUST
Service Excellence

THRUST 5: SERVICE EXCELLENCE

ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Percentage of
academic staff
25 who have UNIVERSITY 40% 45% 50% 55% 60%
attended
publication-
related training

OPERATIONAL DEFINITION
Percentage of academic staff who have attended publication-related training as at year of
evaluation.
Calculation formula = (Number of active and full-time academic staff who have attended publication-
related training) / (Total number of active and full-time academic staff) x100

ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Appoint internal trainers and give recognition for their
contribution as part of community service. Schools and Research & 245
Innovation Management
Centre

MONITORING MECHANISM

• Schools’ Publication Committee and Research & Innovation Management Centre