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THRUST 5: SERVICE EXCELLENCE

                                             ACADEMIC SCHOLARSHIP
                       PERFORMANCE                                   TARGET
                   NO.   INDICATOR    REFERENCE     2021     2022     2023     2024      2025
                       Percentage of
                       academic staff
                   26   who have      UNIVERSITY    20%      25%       30%      35%      40%
                       attended
                       innovation-
                       related training

                   OPERATIONAL DEFINITION
                   Percentage of academic staff who have attended innovation-related training as at year of
                   evaluation.
                   Calculation formula = (Number of active and full-time academic staff who have attended innovation-
                   related training) / (Total number of active and full-time academic staff) x 100


                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED
                     •  Appoint internal trainers and give recognition for their
     246                contribution as part of community service.     Schools and Innovation and
                                                                       Commercialisation Centre


                   MONITORING MECHANISM
                     •  Deans of Schools and Innovation and Commercialisation Centre
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