Page 235 - UUM_SPP_III_2021-2025

5
THRUST
Service Excellence

THRUST 5: SERVICE EXCELLENCE

ACADEMIC SCHOLARSHIP
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Talent Grooming
– Percentage of
14 academic staff NHEBP 5% 5% 5.0% 5% 5%
trained to be
experienced
practitioners

OPERATIONAL DEFINITION
Percentage of staff trained to be experienced practitioners as at year of evaluation.

Calculation formula = (Number of academic staff trained to be experienced practitioners) /
(Total number of academic staff) x 100

ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Focus on staff under DS54 & VK7 categories
• Introduce attractive incentives Deputy Vice- 233
• Develop promotion criteria based on track Chancellor (Academic &
• Develop annual performance appraisal criteria based on International Affairs) and
track Schools

MONITORING MECHANISM

• Deans of Schools and Registrar
• Quarterly review by Thrust Committee