Page 13 - Police Federal Credit Union

Supervisors and Managers shall promptly report complaints or concerns about suspected legal
violations in writing to their department’s Chief Executive. The Chief Executive, to whom the
complaint or concern is reported, shall be responsible for investigating the matter and shall take
prompt corrective action to address the findings.

Employees with concerns or complaints may also submit their concerns in writing directly to their
department’s Chief Executive. All complaints about illegal conduct shall be thoroughly investigated
and prompt corrective action shall be taken to address the findings.

Acting in Good Faith
Anyone filing a written complaint concerning a violation or suspected violation must be acting in good
faith and have reasonable grounds for believing the information disclosed indicates a violation. Any
allegation that proves to have been made maliciously or knowingly to be false will be viewed as a
serious disciplinary offense.

Confidentiality
Violations or suspected violations may be submitted on a confidential basis. Reports of violations or
suspected violations will be kept confidential to the extent possible and consistent with the need to
conduct an adequate investigation.

Handling of Reported Violations
The Supervisor, AVP, or department’s Chief Executive who receives the allegation of impropriety by
an employee or Credit Union representative shall acknowledge receipt of the compliant and inform
the complainant that an investigation shall occur.

Investigation
All allegations of illegal and dishonest activities will be promptly investigated and corrective action
taken to preclude a recurrence. The investigating official shall notify the President/CEO and the
Chairman of the Supervisory Committee once a determination is made that the allegation is
substantiated.

The President/CEO and the Chairman of the Supervisory Committee shall ensure a thorough
investigation is conducted and corrective action is taken to address the findings. In any instance when
an allegation of illegal activity or dishonest, unethical conduct is substantiated, the President/CEO
shall inform the Board of Directors as soon as practical.

POLICE FEDERAL CREDIT UNION EMPLOYEE MANUAL - APRIL 2017 13 | PAGE