Page 82 - SUSTAINABILITY REPORT 2020_FLIPBOOK VERSION.cdr

WORK LIFE BALANCE

One critical issue the pandemic brought to the fore for most Our biggest culture adaptation was our people empowerment
organizations was the importnance of mental health and and the trust and confidence reposed in them to meet their
reordering of priorities vis-à-vis work life balance and health set tasks and targets for the year. Having to commission the

and safety. At Waltersmith, we placed greater focus on the refinery under such conditions brought out the best of our
welfare and mental health of our employees ensuring constant team spirit and showed the importance of carrying people
communication and one-2-one meetings even though virtually along in the actualization of business goals, vision and

in order to co-create a healthy balance of empathy and objectives.
expected staff output.
2020 remains a unique year and despite the challenges, it

It is important that staff recognize that their health and mental opened up several opportunities for us to reinvent ourselves
well being is given as much focus as their performance co-create a culture of resilience and determination and we
expectations. Constant dialogue, listening as well as constant learned that every crisis was an opportunity for something

check-ins with employees played a crucial role in helping us great in the making.
stay focused and resilient through 2020. Additionally,
demonstrating visible and engaging leadership to ensure that

we put our employees first was vital. Regular town hall
sessions were held, with reinforced messages from our senior
leadership and the constant theme of – we are in this together

ensured that we maintained a healthy work-life balance and
kept staff welfare as a front burner issue.

We adapted to the realities forced upon us by covid-19 and
remained determined to make the best of the situation. We
organized our first virtual Christmas party, and showcased the

Waltersmith culture.
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