Page 22 - PPO Diaries
P. 22

PPO Diaries

       Approach:





                                                  Discussion and Sign-off



                                                Online Trial at Full Capacity


                                                 Detailed Analysis of Data


                                                      Sample Testing


                                                  Time and Motion Study


                                                 Baseline Data Collection








       ❖ What are the challenges faced during Internship?
          •  It was my first time on the shop floor, so it became a little difficult for me physically as I has to stand
              throughout the day. The heat was another factor.
          •  Managing blue collar workers on assembly lines, at times they don’t know the technical terms. They
              don’t open up and any approach by an outsider is considered hostile because they think that consultants
              are there to cut their jobs(which was true, considering I was working on Manpower optimization).
          •  Data  collection  was  another  challenge  as  the  production  data  was  maintained  on  sheets,  I  had  to
              escalate it to the plant head to maintain data in excel and it took more than a week to just get the data
              [Escalation of employees is not a good approach for a consultant and should be done in extreme case,
              but for me I had no choice as the Assembly Lead was not sharing data after multiple reminders and it
              was delaying my analysis].

          •  Middle Management: Dealing with middle management was a big challenge as they started engaging in
              turf wars with the PwC team. They wanted to show the work done by PwC team towards their KPIs.
              Overall, very very resistive middle management.

          ❖ What did you do right and what did you do wrong?
                 •  I made a lot of mistakes initially as I was a bit overwhelmed. The first deck that I sent out after a
                     week  at  client  side had  a  lot  of  calculation  errors/Spelling  mistakes  primarily  because  I was
                     making the decks after work, sometimes till 2 am while I was half asleep. I realised, that this was
                     not going to work and started making out time in the plant itself for the analysis.
                 •  There was one time where I had manipulated a data on the suggestion of a senior consultant to
                     fit my solution and was in the middle of presentation. Me and the senior consultant were having
                     an intense discussion with the client and the Plant head got up and said lets test it on the line,


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