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PPO Diaries
❖ A brief overview of the project
For flipkart, majority of deliveries are done by in-house
delivery boys, but during festive sales delivery load will be as
high as 3 times a normal day load. To cater such spikes in
demand, flipkart is working on some new low cost, high
flexible alternate delivery models. One such model is
partnering with kiranas. My project is to compare flipkart’s
kirana model with competitors, derive parameters of
comparison, identify capabilities & limitations of the process
from field visits and based on that study design a robust
kirana model.
❖ How is a normal day at the Internship?
If there is no planned field visit for the day, then typically my
GUNDA VENKATESH
day starts around 10 a.m. For most part, I’d be meeting
FLIPKART people who are direct/indirect stake holders for my project
__________________________________________ to discuss my ideas & get their inputs. By evening, I’d
consolidate my work & present it to my buddy (team
GENERAL INFORMATION member assigned by manage to help me out) & manager,
there upon we’d critically examine each idea to see if its fits
Batch: PGDIM 25 with the new model I’m developing. On handful of days when
I had to go for field visit, my day starts at 5 a.m. I’d be visiting
BTech: VIT University a delivery hub & interacting with hub in-charges, truck
drivers, sorters/helpers & delivery boys there. Then I’d go to
Stream: Electronics &
kiranas, interact with owners and workers to find out
Communication difficulties they face while using app or going out for
deliveries. Post lunch, I’d be back in office, working on report
Work Ex: Cognizant which I’d submit by evening. There upon I’d have meeting
with my manager, buddy & other stakeholders on new
findings and their impact on the model
❖ What are the challenges faced during Internship?
Significant challenge I faced during internship is gathering data for the project, be it from competitor companies
or within the organization. The data I required for this project is mostly confidential and me being an intern, I
have to meet each stakeholder multiple times to convince them to share data.
❖ What did you do right and what did you do wrong?
One thing I feel I’ve done right is, I went to maximum possible field visits in my stint. It helped me understand
practical problems faced on-ground & bring new ideas to the table. One thing I feel I could’ve done better is,
project planning. Though all my objectives for the project are fulfilled, I felt if I could’ve planned better, I would’ve
❖ what are the things to keep in mind in the internship?
been able to run a pilot for new model.
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