Page 10 - Georgia Markham

8. Project 12: Redesign Cookworks Hand Mixer Designs
Out of Box Experience

Graph

Putting
Initial
First visual
Taking
Using
Description impressions Removing Opening Taking out Removing impressioins Picking beaters Plugging controls Beating beaters Cleaning Storage
the parts/
the boxes
the box
plug seal
eggs
mixer in
beaters
up and
of each part of Box seal Feel of of mixer feeling in mixer out
Mixer
Out of box
experience
◊ Like the colours ◊ Grip can be ◊ Beaters are small.
on the box. slippery when ◊ Hitting turbo. ◊ Cord is to short. ◊ Hard to
Comments ◊ Easy to ◊ Hard to take ◊ White plastic holding. ◊ Beaters hard to ◊ Hard to push ◊ It is designed store away.
push in.
looks cheap.
off seal.
for right handed
understand ◊ There are to many buttons across. people.
what it is. ◊ Turbo same
holes on the base as number 5 ◊ Cord in the way
dont know where speed. when mixer.
to put beaters. ◊ No off button.
Main Problem Areas
Instructions
These are the
No participants looked at instructions to set up the product, they used Areas that work well top four areas
the box and their general knowledge to set up and use it. I got the (Dont change) that need to be
participants to go through the instructions. Below are the results: looked at.
◊ They had missed out on important information about the product. Areas that could do with
◊ The instructions were difficult to understand, leading to confusion. improvements (Might change)
◊ They were to long to get through.
◊ There were not enough images to explain what to do. Areas that are a big
◊ Instructions should be at top of the box when opening. problem (Need to be fixed)