Page 30 - Process Book A3_Giacomo Grech

Users Scenario

Alex Boyle Miriam O’Keife

Situation Situation

Alex has a practical assessment this week with Miriam has a busy week at work due to
his colleagues where they will be assessed and multiple events happening at SETU that still
reviewed on their performance in SETU. need preparations and organising.

Frame 1 Frame 2 Frame 3 Frame 1 Frame 2 Frame 3

Alex wakes up late for He drives to SETU Encounters traffic Drops her child off Encounters traffic to
an important week in rainy weather queue on the way Wakes up her child to school SETU

Frame 4 Frame 5 Frame 4 Frame 5 Frame 6

Chooses nearest parking Parks illegal and No parking space After more than 10 After all the
area gets clamped left minutes searching, stressful interactions,
Miriam finally found Miriam already feels
parking manually tired with still a lot

of work to do.

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