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Chapter 5 Deliver
User Flow (Extrovert)
How the user will interact with the video, brochure and gratitude card
Claudia (Extrovert) Connor (In-Between)
Scenario: Scenario:
Claudia a generally active Connor uses his skills and talents
but sometimes she feels to help others. She is currently
the need to have more volunteering for a group teaching
meaning in her life. She’s Italian. But the commitments and
happy uplifting friends but schedules to teach sometimes
wear her out. She wants to help
feels she can do more.
DELIVER of a volunteer group.
others without the fixed schedule
