Page 13 - Alice Collins
P. 13

Mapping the user experience





                   User 1






                                                                                                                   Positive


                                                                                                                 Negative














                  User 2






                                                                                                                   Positive


                                                                                                                 Negative














                  User 3






                                                                                                                   Positive



                                                                                                                 Negative
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