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CHAPTER THREE
SYNTHESIS & KEY FINDINGS
Through cross-analysis of observation data and interview data, the researcher concluded:
1 2 3
Insufficient navigation information Navigation problems mainly occurred There may be a disconnect between
coverage may be one of the most inside the teaching buildings. Respondents the existing navigation systems. Seven
prominent problems in the current generally reported that after entering the respondents said that if time permits,
system. Observational data showed that teaching buildings, especially in Buildings they prefer to explore the route on their
the road leading to Building G lacked A, C, and G, it was often difficult to quickly own rather than seek help immediately.
directional signs, and many key corners find a specific classroom. This conclusion Observational data also shows that most
were unguided, which is likely to cause is consistent with the user rating data, users stop and wait at the intersection
users to frequently stop or go in the indicating that these three teaching of paths, and there is a lack of feedback
wrong direction during their travel. In the buildings are the areas where user navigation mechanism to help users confirm whether
interview data, many respondents also experience problems are most concentrated. the selected route is correct when looking
mentioned that many entrances and exits 2. Observational data showed that the for directions. This further shows that the
on campus did not have obvious maps or problems with existing signs in the buildings existing system cannot meet the users' needs
information signs, and they sometimes were mainly reflected in information for autonomous navigation, and there may
got lost on the way to Building G. overload (23.7%), unreasonable size (18.6%), be a disconnect between navigation signs,
and small or unclear fonts (16.9%). This is causing users to get lost again on the way to
likely to be the key factor that causes users the next location after selecting a path.
to have difficulty navigating in these three
buildings.
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