Page 8 - Xinyi_Guo_Process_Book

CHAPTER TWO

METHODOLOGY

Research Process

I used the Double Diamond design framework to guide the design process, which helped me deeply explore the real
needs and pain points of SETU Carlow freshmen and visitors. Through the four stages of Discover, Define, Develop,

and Deliver, the project followed a clear path from identifying problems to delivering potential solutions, making the

entire process more structured, focused, and purposeful.

THE DISCOVER DEFINE DEVELOP DELIVER EVOLVE

PROBLEM Research Phase Synthesis Phase Ideation Phase Prototyping Phase SOLUTION

Diverge Converge Diverge Converge

PROBLEM SOLUTION

• Identify problem • Problem Statement • Brainstorming • Low Fidelity Prototype
• Selecting Research • Steakholder Map • Initial Hypothesis • Mid Fidelity Prototype
Methods • Field Research • Persona • Wayfinding Navigation
• Field Research • Journey Map • User Flows Signs
(User & Building, Naviga- • Empathy Map • Ideation Stage 1 • Final Artefact
tion System Layout) • Ideation Stage 2
• Research Methodology • Final ldea & Hypothesis
(Observation, Interview,
Questionnaire Survey)
• Design Methodology
User-centered design
(UCD) Methods
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