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CHAPTER ONE
RESEARCH QUESTIONS
Primary Research Question
How to design a convenient and intuitive interactive guidance system for SETU, Carlow
to help freshmen and visitors navigate the campus accurately and quickly familiarize
themselves with the information of the campus function areas in a short time?
Secondary Research Questions
What are the most common challenges and pain points that freshmen and visitors
encounter while navigating campus?
What features and information on campus are most important to freshmen and visitors?
How does the designed interactive Wayfinding system meet the needs of different user
groups?
In addition to Wayfinding, what other services can be provided to enhance the user
experience?
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