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Chapter 01: Introduction
    THE PROCES
    Phase 1 Discovery  Phase 2 Define
    During the Discovery phase, I identified the core problem and   In the definition phase, I
    immersed myself in the topic through research and stakeholder   extracting insights from
    interviews. I chose appropriate research methods based on scope,   field observations, an
    resources, and desired insight depth. My desk research involved   insights into coherent
    analysing existing literature to find knowledge gaps. Additionally, I   innovation It was
    conducted field research for direct engagement and observations,   that clearly defined th
    gaining unique insights. I then established a design methodology to   would serve as a c
    structure my approach to the problem. This phase was essential for   for their problems.
    setting a foundation for innovative solutions in later stages.
  Research and Design Project
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