Page 4 - The Manager's Guide to the New Agent Learning Path
P. 4
Developing the skills of your team members
is especially crucial during their first 90
days. First impressions are very significant
to the perception of an individual.
The failure to correctly onboard can be
detrimental to your new team member’s
future performance and can result in
them becoming quickly disillusioned in
their new position or even leaving for
another opportunity within 30 days of
onboarding. Providing timely,
compassionate, and effective feedback is
crucial during the onboarding process.
How you treat impressionable new team members is critical. Creating an
environment that makes them feel like a welcomed part of your team will
increase the likelihood that they will stay with A-MAX.
