Page 6 - The Manager's Guide to the New Agent Learning Path

Setting

Up AMU

On the agent's start date, they will receive
a welcome email from A-MAX University
(amaxmail), welcoming them and giving
them instructions on how to log in.

If, for some reason, they do not receive the email they are still able to log in to A-MAX
University. Some cases would be if they are a rehire that has recently left, or if their email

was not typed in correctly into Paycom. Give them the web address,
https://amaxuniversity.axonify.com.
The very first time they log in, they will use their 4-digit ID as the username and the
temporary password of

Welcome1!
(Remember: all passwords in A-MAX University are case sensitive, so type carefully.)
Ensure they follow the prompts to set up their account from there.
If this does not work, they must email the L&D team at

learning@amaxinsurance.com.
Make sure the email includes their:
name,
4-digit ID number, and a

brief description of their issue.
A member of the team will be able to assist them.

If you or your agent are needing training on A-MAX University,
scan the QR, or visit https://bit.ly/thenewamu, to view the 10
minute training video. (if it asks for a password, it's Amax1!)

*The Job aid on the next page can be printed and given to agents who need to set up their
A-MAX University accounts.