Page 13 - OneSpan Book
P. 13
Automation Fact Sheet November 2021
Verifying Uploaded Customer Images (Page 1 of 3)
On the Dashboard, Agents will have the ability to review the document images that were uploaded by the Customer.
Agents will use the Status value of “READY” to know that the package has been signed and imaged uploaded by the
Customer. The READY status means this package is READY for image validation by the Agent.
READY Status =
PENDING Status is the same hourglass, however the color is faded. See below for an example of the PENDING status. (The
image also has the “tool tip” display which appears when you hover over the image.
Status = PENDING
This means that the Customer has not completed
updating their images. Signing may be completed and
signed documents downloaded
Status = READY Green = All Signing completed To view Images, Scroll down
12
