Page 28 - Employee Handbook

EMPLOYEE HANDBOOK
Version 2025.10.28

IMPORTANT: An application submission does not mean you have a valid/issued insurance license an approved
license by Texas Department of Insurance (TDI) must be issued to transact business.

TDI may request additional supporting documents before issuing you a license. You must provide all supporting
documents listed on the deficiency notice given by TDI immediately. If you decide to provide supporting
documentation or if there is missing documentation, TDI will not move forward with processing your application. If
your application for an insurance license is not approved, you may be terminated for the inability to meet
company and state-required licensing requirement.

6.2 PERSONAL CONDUCT AND APPEARANCE

A‐MAX Auto Insurance maintains a policy of a professional business style dress code. Personal appearance reflects overall
cleanliness, good grooming, and professional identity. Employees contribute to the corporate culture and reputation of our
company in the way they present themselves. A professional appearance is essential to a favorable impression with
customers. The Company believes employees should dress for success.

All employees are required to wear appropriate clothing on the job. Every employee is expected to be neat and well-
groomed in appearance and to practice good personal hygiene habits. Appropriate attire should be clean and neat with no
frayed edges, holes, tears, stain(s) or excessive wrinkles. Extremes in clothing, hairstyles, makeup, or jewelry, should be
avoided. Managers may exercise discretion to determine appropriateness in appearance. Employees who do not meet a
professional standard may be sent home to change. Some essentials of appropriate dress include the wearing of socks or
proper undergarments and the need for clothing to be neat and clean. It is impossible and undesirable to define an absolute
code for fragrances and other supplementary dress code considerations, A-MAX will apply a rule of reason on a case‐by‐
case basis.

The company provides shirts bearing the Company’s logo, which employees are expected to wear each Friday and Saturday.
These shirts must be worn in the same appropriate manner and with care taken to ensure the shirts are wrinkle free. Any
staff member who does not meet the standards of this policy will be subject to corrective action, which may include being
required to leave the premises. Staff members will not be compensated for any work time missed because of their failure
to comply with this policy. The company may provide badges, ribbons, buttons or other accessories with the Company’s
logo or marketing info, which employees will be expected to wear as assigned.

6.2.1 COMPANY DRESS CODE POLICY

The following guidelines have been established to assist in determining appropriate attire. To ensure A-MAX Auto
Insurance and Affiliates customer-facing employees are presenting themselves in a professional manner when
representing the company, A-MAX Auto Insurance and Affiliates has established the following uniform policy in
conjunction with the existing dress code policy.

RETAIL EMPLOYEES

Dress Guidelines are for All Retail Employees Monday through Sunday. All New Hires are required to follow the
business casual policy for the first 30 days of employment (see under “All Other Employees” section). New Hires that
successfully meet all licensing requirements will be provided five company branded A-MAX shirts.

• Monday through Thursday would consist of dress slacks/pants & dress skirts/dresses with A-MAX apparel
shirts

28