Page 13 - September Scoop 2022
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IT to the Rescue!
IT to the Rescue!
Did you know that DDS offers the Knowledge
Exam in twelve different languages? The most
recent language to be added is Farsi - the
Persian language spoken within Iran,
Afghanistan and Tajikistan. This population is
rapidly growing in Georgia and there was a
growing need for its addition.
It is quite a process to get the exam translated,
but DDS is fortunate to have a native Farsi
speaker on its Team - Majid Safai!
Majid, a Program Analyst Technician with the
IT Help Desk, partnered with Gretchel Smith, a
Enjoy this short message Data Base Administrator on the Database
Support Team to test the translated exam
from Mr. Majid! provided by the vendor.
Majid worked with Gretchel to review all 92
questions which had been translated and
identified errors and discrepancies. The
product was returned to the vendor for
Selena Norris, IT Customer Support Manager, corrections three times!
commented:
If not for the knowledge and persistence of
"The project to translate our exams into Farsi this team, our Farsi speaking customers may
was a team effort across IT. While Majid worked have had a challenging time obtaining
on the various versions of the exam, the IT credentials in our State.
Production Support Team stepped up so he
could focus on the exams. A special thank you
to Karen Hill, Anquetta Sherman, Shana Joseph,
Felicia Cushion and Alicia Riggins for being
great team players and stepping up to help
behind the scenes.
That’s pretty much how we roll in IT… everyone
is always willing to do what they can to achieve
the goal!
“The strength of the team is each individual
member. The strength of each member is the
team.” ~Phil Jackson
