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Week 2 - Superintendents & Services

         Superintendents
         To include but not limited to:

         •  Near Miss and Patient Safety Review
         •  Complaints Procedure
         •  Patients Safety Management System
         •  GPhC Premises Standards for Inspection
         •  Safeguarding Policy
         •  Best Practice for maintaining CD registers
         •  Resolving and reporting CD balance discrepancies
         •  Professional Standards Assessment (PSA)
         PhoenixLearn Mandatory Training
         •  Safeguarding Children
         •  Safeguarding Adults
         Services
         Review all NHS & Private Services offered from the Pharmacy and
         ensure accredited (or working towards accreditation) to continue to
         deliver.
         SOPs
         Read, understand and sign Rowlands SOPs
         •  Controlled Drugs
         •  NHS Services
         •  Private Services
         Week 3 - Information Governance

         •  Read IG Policies and Procedures
         •  Complete Phoenix Learn Mandatory Course – Information
             Governance
         •  Review Business Continuity Plan
         SOPs
         Read, understand, and sign Rowlands SOPs
         •  Clinical Governance
         •  Operational Processes
         Week 4 - Operational Excellence & Essential Training

         Re-cap:
         •  Planners
         •  -  Daily Planner
         •  -  Weekly Planner
         •  -  Monthly Planner
         •  Operational Excellence Guide
         Phoenix Learn Mandatory Courses
         •  Anti-Corruption
         •  Code of Conduct
         Cash Excellence
         •  Complete the Cash Excellence modules on Phoenix Learn
         PCI DSS (Payment Card Industry Data Security Standard)
         •  Complete Phoenix Learn – Mandatory Training
         •  -  PCI DSS Annual Training
         •  -  Essential – IT Security
         •  Read PCI DSS section on the Transformation Portal
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