Page 11 - P4277.5-V3-Operational_Excellence_Booklet_[Digital]
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Operational Excellence Guide
CASH HANDLING
It is important to maintain excellent cash management practices to
ensure that any errors are minimised. Discrepancies can be very time
consuming to resolve and take time away from serving your customers.
Please ensure that:
• At least two colleagues are fully trained in all cash handling
processes and that the process is not always completed by the
same person
• There is a designated area of the branch for cash handling, which is
near the cash safe
• Cashing up and the Till Balance review takes place daily and
banking is done weekly as per operational guidance
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