Page 3 - P4277.5-V3-Operational_Excellence_Booklet_[Digital]
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Operational Excellence Guide
CONTENTS
page page
4 Branch Exterior 27 SMS (Text) Notification
5 Branch Interior 28 Hanging Retrieval
6 Counter Area 29 Assignment of Role
7 Promotions & Units 30 Consultation Room
10 Stock Handling (OTC) 31 Services
11 Cash Handling 32 Communication
12 Branch Colleagues 33 Colleague Areas
13 Customer Service 34 Planners
Excellence
14 Dispensary Workflow
15 Dispensary Layout
16 Dispensary Benches
17 Dispensary Stock
18 CD Cabinet
19 Dispensary Fridge
20 MediPAC
21 PilPouch
22 Patient Returned
Medication
23 Date Checking and
Cleaning
24 Walk In Prescriptions
25 Stock Ordering
26 Prescription Owings
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