Page 35 - CiscoPS15 BT_AUX_EcoSystem Template
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Required Capabilities - Engage

Key Capabilities  Activities                 Partner Services Oppty’s Roles
Customer
Discovery         1. Engage with Execs, LoB, • Strategic Workshops    • BVP
                                                                      • BA
Use Case          and IT                     • Business Requirements  • Consultant
Alignment
                  2. Identify, capture and       Definition (BRD)
                       prioritize customer   • Technology Business

                  business requirements,     Case Development

                  desired outcomes, and

                  quantify value

                  1. ID a set of improvement • Functional Requirements • BVP

                  opportunities              Definition (FRD)         • BA

                  2. ID target user personas & • Strategic IT

                  apply relevant use cases   Roadmapping

                  to customer scenario(s)

                  3. Determine use

                  applicability, relevance,

                  and anticipated outcomes

                  4. Prioritize
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