Page 7 - PMAD 2022 Winners eBook_English

Examples

Program Details Relevance through People Leadership Efficiency
HOW STR ATEGIC ACTIONS MAY APPLY

Evolution
Customer
Product
Cost

• Going above and beyond • Demonstrates integrity, • Developing a new product, • Suggesting cost
to solve a specific stands up for what’s right option or finish saving or efficiency
customer problem improvement ideas
• Dares to innovate oneself, • Developing a new

• Staying late to finish/ our work or industry application • Developing processes
expedite an order • Places trust in co-worker • Developing a new market for improving quality

2022 Winners • Taking responsibility for • Is collaborative and seeks • Improving the – Customer Care Form
by reducing:
Finding a new way
•
to mistake-proof
manufacturing process
to be part of a solution
missing parts
– Secondary repair
Demonstrates respect

Improving the new product
•
•
operations
development process
regardless of role
5S before customer tours
• Creating reference/process • Improving the ordering – Scrap
Developing processes for
process
•
guides for easy ordering improving performance
• Conveying an unmet
• Paying attention to end need from the customer/ • Using Value Analysis/Value
users trying beta products end user Engineering process
• Solving a quality problem • Participating in a Lean
• Adding a personal touch event that achieves
to enhance the customer cost efficiency
experience/relationship
• Conserving materials,
• Exceeding customer resources or expenses
expectations

2022
PE PL E
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