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you relied on TV, newspapers, and other media give their readers what they want,
IF media to shape your perceptions, you which seems to be the “juicy,” negative
might rightly assume that today’s executives stuff. So, networks, cable, online news
are far more unethical than their peers of sites, blogs, and newspapers highlight
20 or 30 years ago. For instance, in one stories of managers who lied, cheated, or
recent six-month period we found media cov- rigged the system.
erage of a wide range of unethical business However, the issue of employees be-
practices—including insider trading, lying, having ethically is an important one for
bribery, conflicts of interest, sexual harass- today’s managers. And managers also face
ment, product deficiency cover-ups, expense other important issues associated with glo-
account abuses, and environmental violations. balization and with employing and engaging
But don’t confuse publicity with actual a diverse global workforce. Because each of
practices. Although it seems that unethical these topics—diversity, globalization, and
practices are increasing, the reason may ethics/social responsibility—are integrated
be that there are vastly more media outlets throughout many aspects of what managers
today—online and physical—and they’re do and how they manage, we’re going to
actively competing for your attention. The look at each in this chapter. •
Learning Outcomes
3-1 Explain globalization and its impact on organizations. p. 83
3-2
Discuss how society’s expectations are influencing managers and organizations.
p. 89
3-3 Discuss the factors that lead to ethical and unethical behavior in organizations. p. 92
3-4
Describe how the workforce is changing and its impact on the way organizations
are managed. p. 96
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