Page 68 - Warwickers Communication Counts v2015
P. 68
68 COMMUNICATION BUSINESS PARTNER business
partner
Be courageous, be curious, look for the possibilities, empathise, broaden your
knowledge, enhance your skills as a communicator, lead and support.
Business partner: Listen and advise
Proactive business literate Partner, Relationship Manager,
Communicator, Consultant, Coach, Facilitator, Expert, Mentor, Ear to the ground, info on
Change Agent, Manager, Politician, Influencer, Motivator, Planner, hot topics and issues,
overview on business
Deliverer, Measurer, Innovator,
context, advise on when
The professional Business Partner: and how to participate
1. Partner with local management as a strategic advisor, catalyst for
Succinctly craft
change and communication expert.
2. Coach leaders on communication skills and guide on best practice Communicating on their
3. Business literacy – speak the language of the business, understand behalf to protect and
the business context and what the customers need help with – enhance their reputation
outcomes rather than outputs.
4. Support the design and delivery of Local Communication Plans and Channel Consultancy
the IC Service Level Agreement.
5. Co-ordinate and deliver key central messages. Advice on type of
6. Articulate and deliver innovative and creative local campaigns and channel and context it
messages with local teams.
7. Establish and build local communication channels: will be delivered in -
8. Manage employee sensing processes. when to call, write,
9. Support major change initiatives – assess the climate for change, meet – face to face or
identify issues and get people ready, engage people and focus on remote. The mix.
changing behaviours.
10. Measure results and gather regular feedback on performance. Engage as Partner
Provide local management with a communication dashboard
showing the results. Engage with their agenda
11. Business Unit Representative within Corporate Communications to support them and their
function.
12. Support and skill build the champions network. teams to deliver -not
direct activities.
partner
Be courageous, be curious, look for the possibilities, empathise, broaden your
knowledge, enhance your skills as a communicator, lead and support.
Business partner: Listen and advise
Proactive business literate Partner, Relationship Manager,
Communicator, Consultant, Coach, Facilitator, Expert, Mentor, Ear to the ground, info on
Change Agent, Manager, Politician, Influencer, Motivator, Planner, hot topics and issues,
overview on business
Deliverer, Measurer, Innovator,
context, advise on when
The professional Business Partner: and how to participate
1. Partner with local management as a strategic advisor, catalyst for
Succinctly craft
change and communication expert.
2. Coach leaders on communication skills and guide on best practice Communicating on their
3. Business literacy – speak the language of the business, understand behalf to protect and
the business context and what the customers need help with – enhance their reputation
outcomes rather than outputs.
4. Support the design and delivery of Local Communication Plans and Channel Consultancy
the IC Service Level Agreement.
5. Co-ordinate and deliver key central messages. Advice on type of
6. Articulate and deliver innovative and creative local campaigns and channel and context it
messages with local teams.
7. Establish and build local communication channels: will be delivered in -
8. Manage employee sensing processes. when to call, write,
9. Support major change initiatives – assess the climate for change, meet – face to face or
identify issues and get people ready, engage people and focus on remote. The mix.
changing behaviours.
10. Measure results and gather regular feedback on performance. Engage as Partner
Provide local management with a communication dashboard
showing the results. Engage with their agenda
11. Business Unit Representative within Corporate Communications to support them and their
function.
12. Support and skill build the champions network. teams to deliver -not
direct activities.
