Page 39 - STARTER KIT ROOM ATTENDANT
P. 39

STARTER KIT | HK-Room Attendant




                                                       TASK LIST







                      No                  Task List                Training Status  Trainer's   Date
                                                                                  Signature
                                                                   YES     NO
                       1   Acknowledge Room Attendant’s endorsements
                       2   Participate in the daily Housekeeping briefing
                       3   Get the assigned rooms for cleaning

                          Check, count and receive stocks in the Housekeeping cart
                       4
                          from the Material Custodian
                       5   Check linen quality
                          Request additional linen and amenities from the Material
                       6   Custodian

                       7   Prepare all cleaning equipment, chemicals and materials
                       8   Enter the guest room appropriately
                       9   Clean Check-out Rooms
                       10  Clean the Toilet and Bath
                       11  Clean Main Room
                          Clean refrigerator and replenish mini-bar items Strip and
                       12
                          clean the guestroom bed
                       13  Strip and clean the guestroom bed
                       14  Bed making
                       15  Leave the guestroom properly
                       16  Guest room general cleaning
                       17  Check rooms for check-out
                       18  Replenish rooms with guest supplies and amenities
                       19  Deliver guest supply request
                       20  Surrender soiled linens to the Material Custodian
                       21  Return guest supplies retrievals to the Material Custodian
                       22  Report defective hotel facilities / items
                       23  Set up guest room per established MQS
                       24  Turn down process
                       25  Make-up Room cleaning

                       26  Take and return the assigned Room Attendant’s Keycard
                       27  Setting up guest room per established MQS
                          Cleaning the assigned pantry and storage areas before the
                       28
                          end of duty
                       29  Report missing items in guest rooms
                          Pick – up / deliver guest clothes for laundry and pressing
                       30
                          services

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