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STARTER KIT | HK-Room Attendant



               Task 4:  Check, count and receive stocks in the Housekeeping cart from the Material Custodian

                          OPERATING PROCEDURES                                 STANDARD(s)

                1.  Get the Material Custodian Request Slip with list of items  The Material Custodian Request Slip  shall contain:
                    contained in the assigned RA’s cart from the duty Material   1.  Quantity (physical count of the item stocked in the
                    Custodian.                                        cart)
                                                                   2.  Item description
                                                                   3.  Issued by/ Date/ Time

                                                                   4.  Received by/ Date/ Time

                2.  Count the items contained in the cart and tally with the list  Physical  counting  of  the  Room  Attendant  is    done  in  the
                    given by the Material Custodian            presence of the Material Custodian

                3.  Receive the items contained in the cart    Acknowledge the accurate counting and receive by affixing
                                                               signature on the form.



                Task 5: Check linen quality

                          OPERATING PROCEDURES                                 STANDARD(s)

                1.  Receive the linen from the Material Custodian   All linens received should be counterchecked on its quality:
                                                               If it has damage
                                                               If it has stain
                                                               If it is discolored

                                                               Linens with damage or stain shall not reach the guestroom for
                                                               set-up.

                                                               Linens brought should be quality checked before bringing to
                                                               the assigned area.





               Task 6:  Request additional linen and amenities from the Material Custodian

                          OPERATING PROCEDURES                                 STANDARD(s)

                1.  Get the Material Custodian Request Slip (MCRS)   MCRS is taken from the Material Custodian counter.

                2.  Fill up the form.                          The standard form is used- Material Custodian Request Slip
                                                               The Material Custodian Request Slip  shall contain:
                                                                   1.  Quantity (physical count of the item stocked in the

                                                                      cart)
                                                                   2.  Item description
                                                                   3.  Issued by/ Date/ Time
                                                                   4.  Received by/ Date/ Time


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