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 Initiated and completed an asset management and maintenance study for all City buildings
 Negotiated and executed multi-year, on-call maintenance agreements with multiple vendors
within specific disciplines (ex. Plumbing, electricians, general contractors, roofers, etc.)
 Negotiated and instituted a dedicated ‘route’ for elevator maintenance service resulting in higher
levels of service and faster response times
 Negotiated an extension of janitorial services in a favorable agreement during labor uncertainty
within the region and industry
 Conducted a bidding process for new janitorial services with higher levels of service and reducing
fees by approximately $10,000 per month from current service
 Instituted ‘script’ for Commission Chair for guidance during Commission meetings
 Instituted an agenda planning system for future Commission agenda items
 Implemented new methodology for replacement funding of heavy equipment assets (Fire Apparatus)
 Expansion of the City’s Electric Vehicle Charging Infrastructure, including forging a relationship with
UCLA’s SmartGrid Program as a Pilot Site
 Led the development and presentation of a comprehensive Electric Vehicle Charging policy which
was accepted by the City Council/Parking Authority (Commendation from SCE for PEV Readiness)
 Providing staff support and actively working on Disabled Parking legislative reform
 Expansion of Special Events support programs, including Bistro Rodeo, tree lighting throughout the
City, summer and holiday BOLD programming,
 Contracting, coordinating and supporting Portraits of Hope exhibit to coincide with BOLD programing

Director of Parking Operations – 2005-2014
Duties and Responsibilities
 Approximately 110 Employees and Operating Budget of $24,000,000
 Ensure the City is meeting and exceeding the expectations of residents, visitors, businesses and
other customers in the providing of parking and transportation services
 Responsible and accountable for the goals, objectives, polices, procedures and priorities to
create, implement and promote an integrated and coordinated parking/transportation system
 Leadership and management of the selection, training, development retention and performance of
a diverse working unit, including five municipal bargaining groups which include classified service,
safety-support, exempt, management and supervisory and part-time classifications
 Leadership, direction, responsibility and accountability for the City's parking/ transportation
programs, including management, supervisory and line staff for the on-street and off-street
programs, enforcement, meters, taxi and valet services, and collections, counting, reconciliation
and auditing programs.
 Recommend, present and respond to five-member City Council and Council appointed five-member
Traffic & Parking Commission, community groups, professional organizations, joint powers
authorities, and intergovernmental agencies and commissions.
 Strategic planning of the City’s programs, including rates, operations, new facility construction,
new program development, and customer service delivery
 Liaison with the City’s Police and Fire Departments for safety support services
 Liaison with intergovernmental and regional agencies, committees and community groups

Achievements
 Initiated Best Practices analysis of City’s parking system to improve services and create financial
sustainability, including drafting of a transition plan for the future organizational structure of the
Parking and Transportation programs
 Participation in EIR/EIS for construction of Public Private Partnerships and multi-use
developments including the Annenberg Center for the Performing Arts (The Wallis), Montage
Hotel and Public Gardens, and the Metro Westside Subway Extension