Page 33 - FY23 NRR Annual Report FINAL 11.10.23 (2)_Neat

Nurse & PA Recruitment and Retention Annual Report FY23 33

IDENTIFYING THE BEST OF THE BEST
REFERENCE ASSESSMENTS HELP SET UP EMPLOYEES FOR SUCCESS!

Reference assessments of potential candidates are a crucial element of the RN screening and the hiring
process at University of Michigan Health. A web-based, structured assessment tool, facilitated by Symplr,
provides both objective and relevant perceptions of potential candidates and are mandatory for external
RNs being considered.

The feedback provides insight and details into a candidate’s communication skills, professional
relationships, and job skills, allowing managers to focus on hiring the best person for the role.

Providing a consistent, structured process for evaluating professional references improves hiring decisions,
reduces turnover, and ultimately leads to providing safe, quality care.

SOURCE: NRR DATA 2023