Page 20 - JJD Havenga - Junie 2020 Hernuwing

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AUTOMATICALLY INCLUDED: HOME SAFE CHAUFFEUR
It is illegal in South Africa to drive a vehicle with a breath alcohol content of more than 0.24mg per 1,000ml or a blood alcohol
content of 0.05g per 100ml. Global Choices will assist you with this service to not only avoid possible criminal charges, but
also the possible loss, damage, injury or death that could result from driving under the influence alcohol.
Booking the service
You must phone Global Choices in advance to book the service. Bookings for public holidays need to be made before 17:00
on the day before the public holiday. Without booking in advance, the service is subject to the availability of a standby team
at the time of the request. Such requests will be accommodated by service providers on a best-effort basis with a maximum
expected delay of 90 minutes.
Service providers are available to take you home during the following hours:
· Mondays to Thursdays 17:00 - 01:00
· Fridays 15:00 - 03:00
· Saturdays 16:00 - 02:00
· Sundays 16:00 - 23:59

How it works
Global Choices will, as per the booking, send a trusted service provider to assist you. A vehicle with 2 drivers will go to where
you are to fetch you. One of the drivers will then drive you home in your own vehicle.
All the drivers are in possession of a public driver’s permit, carry a cell phone, dress professionally and also speak English.
At the pre-arranged time, the Global Choices will notify you that the pick-up driver has arrived. You will then have 15 minutes to
meet the driver. After the 15 minutes, the call centre will notify you that the pick-up driver will be leaving, the service will be
cancelled and the booking will be forfeited.
Cancellation and rescheduling
If you need to reschedule the pre-arranged pick-up time or place, it must be done longer than 60 minutes before such time. If a
rescheduling is done later than that, one booking will be forfeited.

Costs
The service providers rendering this service charge a fee per kilometre from and back to their place of business. Global Choices
will pay for the costs of this service up to a total of 120km. You will be responsible for costs over and above this limit and will be
informed of this at the time that you arrange the service.
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You are entitled to use this service 6 times per annum. From the 7 time onwards, Global Choices will still arrange the
service, but at your own cost.

AUTOMATICALLY INCLUDED: IMMEDIATE ACCESS TO ASSITANCE IN PANIC SITUATIONS
In a panic situation, you never want to be alone! Intelligent Panic provides you and your loved ones with 24-hour
access to your own experienced crisis manager who will help you through your emergency.
You never have to remember an emergency number again!
Intelligent Panic is a breakthrough in emergency support - you will never have to remember another emergency
number again. Intelligent Panic has access to every emergency service you may need, as well as access to your
own security company, medical information and other useful contacts.
You will never be alone in an emergency!
The Intelligent Panic service provides you with your very own crisis manager. When you are in an emergency,
Global Choices will take charge! A crisis manager will call you back on your cell phone and help you through your
crisis - whatever that may be.
Do you need emergency medical advice over the phone? Do you need to find a doctor or an ambulance fast? Have
you been involved in an accident or are you lost and feeling vulnerable? Intelligent Panic is there for you.
Access every emergency support service out there from one button on your cell phone.
To have access to Intelligent Panic, you need to register and then choose one number on your cell phone that acts
as your panic button. In an emergency, just press that one number and Global Choices will take charge of the rest.
A crisis manager will call you back and access the most appropriate support that you need. The crisis manager
will remain in telephonical contact with you until your crisis situation is resolved.

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